We are delighted with our new carpets, the service we received was expert, efficient and friendly. It is a family run business which we liked and it came up much cheaper than the other quotes. Thanks Lorrain and Brad for your amazing customer service.

Lorrain and the team took the time to recommend the various options to choose and Bevan did a fantastic job with the install. I recommend Factory Carpets & Vinyls to my clients as Factory Carpets & Vinyls offer great value, amazing customer service and flawless installation.

Amazing customer service, excellent prices and flawless installation. John did a fantastic job and was so quick and left everything clean and tidy. I highly recommend Factory Carpets & Vinyls and will certainly use them again to replace the carpet in other areas of the house. A big thank you to John and Lorrain! Cheers!

They were very helpful in making custom sized rugs from offcuts. They also came and fixed up some carpet laying which had been done when under previous ownership which we very much appreciated.

The Team at Factory Carpets and Vinyls were easy to deal with, reasonably priced, good communication and did the job without fuss.
I will definitely use them again.

Wonderful service, everything went according to plan. The carpet looks amazing. I would highly recommend the company and would not hesitate to use them again.

Ra and the Team at Factory, Carpet and Vinyls are great to deal with. We recently carpeted our home and found the team to be friendly and professional. Great communications in keeping us updated. The carpet looks amazing. Awesome family owned business to work with, would highly recommend

I always use these guys for the carpet jobs at the commercial property I manage. Great price, great communication and always punctual for site visits and installs. Highly recommend

Awesome service, staff had great product knowledge, laying of carpet went so smoothly. So efficient . Thoroughly recommend the company .

Great product, price & straightforward installation. Thanks for the service, FC&V!!

Excellent communications and service, workmanship was also excellent.

Excellent service. Friendly and professional staff with great prices.

Amazing service. They have end of rolls for brilliant prices. Factory carpets fitted my lounge dinning room, entrance way and hallway with a lovely carpet and brand new underlay of 11mm thick. I now feel I am walking on air!!!! It has been expertly fitted by the carpet fitter. The fitter had to get into a very difficult cupboard in my hallway and has done a perfect job. I can not recommend Factory Carpets highly enough and they will now be my go to people for any floor coverings in my home. I will be recommending them to all my friends and acquaintances Deb

In a busy commercial space, we required the replacement of commercial vinyl to the back entry and toilet floors. A call to Factory Carpets & Vinyls resulted in a quick response visit to measure and quote, and laying of the vinyl within an acceptable time period. Brad and his team were professional from start to finish, easy to get on with, explaining the process, time it would take and considerate of our staff that continued to work in close proximity. If you are looking for a professional, quality experience and result, I would fully recommend the team at Factory Carpets & Vinyls.

We are over the moon and so happy with our new carpet and the service and price provided by Factory Carpets and Vinyls, Pilkington Rd, Panmure, Auckland. It began with the initial showroom contact and samples from the friendly helpful ladies right through to the quick measure and quote and prompt installation and completion by the hardworking, knowledgeable, professional guys. All was faultless.
John for a no hassle, friendly, super quick measure up and also he was on the tools with his obvious expert skills ( stairs are amazing ) Brad for his knowledge and dedication to detail with installation and tips and chat, thankyou. Ajani for his low key getting on with the hard yards and occasional smile, your efforts are appreciarted.
We'll be back if we ever need any other flooring.
Highly recommend these guys.

Amazing customer service, excellent prices and flawless installation. John did a fantastic job and was so quick and left everything clean and tidy. I highly recommend Factory Carpets & Vinyls and will certainly use them again to replace the carpet in other areas of the house. A big thank you to John and Lorrain! Cheers!